Planview Welcomes Dick Tusia as New VP of Customer Service

AUSTIN, TX — January 17, 2002 — Planview, the world leader in integrated project, service and resource management software and services for IT, today announced Richard (Dick) Tusia has joined the company in the newly created position of Vice President of Customer Services. Tusia will office out of Planview's Austin, Texas headquarters, and will have responsibility for both Planview's Professional Services Group and Planview's Customer Support Teams, both domestic and international.

"The mission of Planview's Customer Services is to enhance the success of our customers through the use of our products," said Tusia. At Planview, Tusia plans to increase the focus on end-user testing, decrease resolution time for reported support incidents, enhance communications between Planview and its customers on post-sales issues, and create a tier management account program. "Dick's experience with leading software companies will be instrumental in bringing process and technology improvements throughout our customer lifecycle," said Chief Operations Officer Gregory Gilmore. "Dick brings to the table highly mature skills we can leverage to improve Planview's customer value stream and enhance customer satisfaction."

Prior to joining Planview, Tusia was the VP of Worldwide Customer Engineering/ Technical Services at Pervasive Software in Austin, Texas. He has over 20 years experience in the software services, support and operations arena, including 12 years of international experience and 10 years in high-tech management. Other support and management positions he held were with Trilogy Software, Tivoli Systems, Cadence Design Systems, and Digital Equipment Corp. (DEC).

About Planview

Planview Web Software is unique in that it allows an organization to manage its work based on the availability and skills of its people, both present and projected, including contractors and other outsourced staff. Founded in 1989, Planview is the world leader in integrated project, service and resource management software and services to Global 3000 organizations. Allianz, Baltimore Life, Discover, Katun Corp., National City Insurance, Pfizer, Reuters, Volkswagen America, Zurich North America, and others make up the over 350 clients who have licensed more than 200,000 copies of Planview software. The company has headquarters in Austin, Texas, with field offices across the US, in Germany, the UK, Italy, Benelux and France. Planview is privately held, financially conservative, and has enjoyed ten straight years of profitability and increasing revenue. For more information contact Planview at www.Planview.com.

Planview is a registered trademark of Planview Inc. All other trademarks are acknowledged.