Planview Customers Report Most Impressive Results in Aberdeen Survey

Improvements are the equivalent of one extra day per week per person

AUSTIN, TX — April 17, 2002 — Planview customers enjoyed an average resource utilization increase of 17.7% as a direct result of implementing Planview, according to a recent survey of users of Professional Services Automation (PSA) solutions by the Aberdeen Group. Out of the nine PSA vendors whose users were surveyed, Planview had the highest resource utilization increase (the survey average was 8.1%). "The main goal in PSA deployment is increased resource utilization, together with better financial management," said David Hofferberth, Research Director with Aberdeen who oversaw the survey. "Planview customers reported the most-impressive results we had in that category." Planview users also credited the vendor's streamlined electronic time and expense capturing for invoicing with reducing their billing cycle times by an average of 4.0 weeks, another high ranking for the survey (the survey average was 1.6 weeks). Reducing billing cycle times increases cash flow and improves profitability. Of other significance, the largest percentage of survey respondents were Planview users, who comprised both externally focused and internally focused IT services organizations.

Planview customers achieved their utilization improvements through integrated scheduling; reduced administrative processes; and improved knowledge sharing and collaboration. "I am happy to finally see an industry study that quantifies the benefits our customers are reporting to us," said Patrick Durbin, Planview's President and CEO. Speaking of how a 17.7% resource utilization increase affects Return on Investment (ROI), Durbin stated, "Saving a day a week per person is an extraordinary productivity gain. Planview customers can recoup their expenditures in implementing our software in weeks or months, which is an easily justified ROI."

About the Report

The Aberdeen Group PSA User Survey can be ordered from Aberdeen at its website at www.aberdeen.com or by calling 617-723-7890 in the USA.

About Planview

Planview Web Software is unique in that it allows an organization to manage its work based on the availability and skills of its people, both present and projected, including contractors and other outsourced staff. Founded in 1989, Planview is the world leader in integrated project, service and resource management software and services to Global 3000 organizations. Allianz, Baltimore Life, Discover, Katun Corp., National City Insurance, Pfizer, Reuters, Volkswagen America, Zurich North America, and others make up the over 350 clients who have licensed more than 200,000 copies of Planview software. The company has headquarters in Austin, Texas, with field offices across the US, in Germany, the UK, Italy, Benelux and France. Planview is privately held, financially conservative, and has enjoyed ten straight years of profitability and increasing revenue. For more information contact Planview at www.Planview.com.

About Aberdeen Group

Since 1988, Aberdeen has been a leader in providing market analysis and positioning services that help business technology suppliers meet the challenge of establishing leadership in fast-changing markets. Aberdeen is headquartered in Boston, MA, and has research centers in Palo Alto, CA, Fort Collins, CO and Amsterdam, the Netherlands.

Planview is a registered trademark of Planview Inc. All other trademarks are acknowledged.

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