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Planview Announces PlanviewDirect.com

New on-line user community & knowledge base

AUSTIN, Texas — August 19, 2003 — Planview, Inc., the world leader in integrated portfolio, resource and project management software and processes, announced the successful launch of their new on-line user community, PlanviewDirect. The new site, www.planviewdirect.com, went live to all current Planview customers mid-August 2003. PlanviewDirect members have easy and secure access to e-Learning classes, mentoring, and secure file exchanges, plus information and tips about how to use Planview more efficiently to gain the benefits of enterprise portfolio management. Planview users can also join the community of their peers at other leading organizations who also use Planview Web Software, to participate in discussions, download whitepapers, and share in the planned knowledge base. PlanviewDirect is the culmination of a multi-year project of Planview's Customer Support to offer cutting-edge customer service and flexibility to improve management and business processes at user sites.

Free Premium Services Through 2003

To kick-off the new site and demonstrate its usefulness, Planview will offer access to the premium services of PlanviewDirect free of charge to all active Planview customers for the next four months. After December 31, 2003, such premium services as live mentoring via PlaceWare, e-Training classes, Tips and Hints, an Administrative Issues section, etc. will be available only to those customers who have purchased Planview premium services. Other customers will still have access to the standard services of PlanviewDirect.

An Early Adopter Speaks:

The Annuity Board of the SBC (ABSBC), a Dallas-based financial organization that oversees a $9 billion asset base using Planview's project and portfolio management, was one of the beta users of PlanviewDirect. Their input was invaluable for the final release, and they've already identified how the site can help them. Said Ken Helfers, Technology Analyst with the ABSBC, "The experience the Annuity Board administrators have had with the new PlanviewDirect website has been exceptional. We are able to view what service releases are available, and this makes it easier for us to check and see if we are up-to-date. Administrators can also retrieve Planview documentation and access common software issues to check before calling in an actual problem. We can even quickly view our Incident Report status through this new website. Users of Planview at the Annuity Board experience the ability to view Frequently Asked Questions and Tips & Hints quickly through this site to expand their knowledge of the Planview product without them having to call someone in our area to answer their question. The information this site contains on training courses and online training have been a tremendous help to us."

About Planview

Planview Web Software is unique in that it integrates the investment analysis of new work initiatives with the project management and resource capacity planning. Planview allows an organization to manage its work based on the availability and skills of its people, both present and projected. Founded in 1989, Planview is the world leader in integrated portfolio, resource and project management software and processes to Global 3000 organizations. Allianz, Baltimore Life, State of Connecticut DOIT, National City Insurance, Pfizer, Reuters, Volkswagen America, Zurich North America, and others make up the over 350 clients who have licensed more than 225,000 copies of Planview software. The company has headquarters in Austin, Texas, with field offices across the US, in Germany, the UK, Italy, Benelux and France. Planview is privately held, financially conservative, and has enjoyed ten straight years of profitability and increasing revenue. For more information, contact Planview at www.Planview.com.

Planview is a registered trademark of Planview, Inc. HomeView, PlanviewDirect, and Planview Prisms are trademarks of Planview Inc. All other trademarks are acknowledged.

Contact

Planview, Inc.
Lauren Sell
Porter Novelli

512-241-2246