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Planview Closes Record Year on Strength of New License Revenue, Customer Support and Service

Planview looks to continued growth and innovation in 2004, following major customer wins and 33 percent revenue growth

AUSTIN, Texas — February 9, 2004 — Following a fourth quarter marked by continued growth in its customer base, Planview, Inc., a leading provider of integrated enterprise portfolio, resource and project management software and services, completed 2003 with record growth and profitability. Despite a continued slow economy and flat IT spending, Planview increased total revenue 33 percent over 2002, with software and services revenue rising 36 percent each. Additionally, Planview's operating income climbed 38 percent over 2002, leading the company to its 11th consecutive year of increasing profitability and revenue.

This upsurge of customer investment in Planview points to the growing use of portfolio management software and processes to analyze and manage IT investments, optimize resource productivity, measure performance and ensure regulatory compliance. During 2003, Planview secured new licenses from existing customers, including Exel Logistics, Hallmark Cards, Partners Healthcare and Jefferson Pilot. New accounts with Borders Group, CitiGroup, JPMorgan Chase, Staples, Wells Fargo and Aetna, among others, strengthened Planview's presence in key vertical industries, including financial services, insurance, healthcare and retail. Contributing to its significant customer growth in 2003, Planview's international operations increased that division's revenue by 117 percent.

In order to serve its growing customer base, Planview launched PlanviewDirect.com to give customers easy and secure access to e-Learning classes and mentoring, file exchanges, and product information. In early 2004, Planview will expand its industry-leading customer support efforts with enhanced online training resources. Also, the company will deliver next-generation tools to build fast, repeatable and auditable IT processes.

"IT accounts for as much as 50 percent of all U.S. capital expenditures, but half of all IT projects fail to meet business objectives," said Patrick Durbin, Planview CEO. "Planview customers know that this doesn't have to be the case, and they rely on us to help them make business sense out of IT. Grounded in customer service and support that is the best in the business, the Planview comprehensive approach to enterprise portfolio management helps manage risks and rigorously ensure IT initiatives align with strategic business objectives. That's why our customer base continues to grow-we deliver the service and results that make us a strategic business partner, not just another vendor."

About Planview

Founded in 1989, Planview enables enterprises to make business sense out of IT. More than 260,000 users at industry leaders, including Allianz, Farmers Insurance, Pfizer, Reuters, the State of Connecticut Department of Information Technology, Volkswagen America and Zurich North America, rely on Planview to forecast, plan, manage and execute their portfolio of projects. Planview is headquartered in Austin, Texas, with offices throughout the United States, the UK, France, Germany, Italy and the Netherlands. Privately held, Planview has enjoyed 11 straight years of profitability and increasing revenue. For more information, contact Planview at www.Planview.com.

Planview is a registered trademark of Planview, Inc. Prisms is a trademark of Planview Inc.

Contact

Planview, Inc.
Lauren Sell
Porter Novelli

512-241-2246