Service Portfolio Management

Capture and manage the total cost of delivering IT services

The math is simple: Reducing service delivery costs by as little as 5% can increase the funding of new initiatives within an organization by as much as 20%.

Planview Service Portfolio Management (SPM) delivers unprecedented levels of transparency into services, assets, and applications, enabling you to improve decision making, reduce maintenance costs, and increase the value you bring to the business.

Capture and Manage the True Cost of Delivering Business Services

Planview SPM is the only solution that accurately links services with related assets, labor, and applications to reveal the true cost of delivering services to the business. With this information, you can determine the value of services, identify and eliminate inefficiencies, accurately invoice business units, and gain control of IT spending. Reveal hidden value in your IT department by reducing maintenance costs and delivering business services more efficiently.

Optimize Applications

Application Portfolio Optimization can find hidden value by dramatically reducing application maintenance spending in a matter of months. Utilizing a lifecycle approach driven by Planview PRISMS® best practices, Application Portfolio Optimization identifies and eliminates low-value applications to dramatically reduce IT spending, simplify application infrastructure, and support enterprise architecture compliance.

Rationalize Business Services and Applications

Planview Service Portfolio Management is the only solution that defines the total cost of delivering a business service by linking that service with all related labor and assets. This enables you to better understand the total cost and value of a business service, as well as reduce the resources required to effectively deliver that service. Assets can be loaded quickly and accurately to build the asset inventory that supports the business services.

Standardize the Delivery of Business Services

By embracing ITIL standards, Planview SPM allows you to develop consistent processes for delivering business services. Service catalogs, service demand management tools, and automated workflows streamline the request and delivery of business services improving productivity, reducing workload, and eliminating service bottlenecks.

Drive ITIL Compliance with Service Delivery Best Practices

Planview SPM is integrated with proven best practices that build process maturity and support ITIL compliance. Planview PRISMS adaptive IT best practices provide a step-by-step guide to process improvement that is built in to your Planview solution. Advance your service delivery processes by deploying mature solutions for financial management, service level agreements, change management, and more.

Planview Service Portfolio Management provides the tools to get control of business service spending, helping you to understand the total cost of IT business services, improve IT performance, simplify application infrastructure, and make strategic decisions about the use of technology and resources.