ITIL

ITIL® (Information Technology Infrastructure Library) offers guidelines to help you decide what IT Services to provide and how to manage them and helps IT organizations efficiently deliver value to their business partners. ITIL V3 provides guidance that aligns to the full Service Lifecycle and creating a framework that helps to manage services at various life stages.

Planview takes ITIL V3 one step further by adding portfolio management and creating a business management framework, which establishes a roadmap for the alignment of processes, terminology, and work management approaches and handles the end-to-end lifecycle of IT services.