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Applications / Services Manager

Optimizes existing applications, creates new applications and services, financially plans for services, uses/manages SLAs.

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White Papers


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(128 KB)

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PMO 2.0 Part 2: Balancing Capacities with Demand (185 KB)

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The Seven Process Areas That Drive Business Results (395 KB)

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Transforming IT Into a Valued Business Partner (199 KB)



Datasheets


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(235 KB)

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(175 KB)

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(319 KB)

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(169 KB)

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(171 KB)

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(124 KB)

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(198 KB)



Solution Briefs


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(242 KB)

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(136 KB)



Case Studies


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(77 KB)



Webcasts


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Integrated IT Management with ITIL V3 Part 1: Creating an Integrated Program and Service Management Environment (49:04)

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Integrated IT Management with ITIL V3 Part 2: The Role of ITIL as a Key Component of IT Management (50:09)

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Integrated IT Management with ITIL V3 Part 3: Building a Comprehensive IT Management Strategy (01:02:51)



Videos


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(04:29)

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(04:08)



Related Blog Entries

Product Portfolio Management Product Demo