Kundenbetreuung
Verschiedene Servicestufen – auf Ihre Geschäftsanforderungen zugeschnitten
Alongside our excellent products, Planview provides portfolio management support programs to help you fully leverage the value of your Planview investment.
Our highly skilled and tenured representatives are ready to respond and resolve your questions quickly, so you can return to productive work. With more than 20 years of experience in portfolio management, we provide an unmatched commitment to customer success with high customer satisfaction.
Choose the support level that’s right for you
Wir bieten zwei verschiedene Stufen der Kundenbetreuung: Standard Support und das Platinum Serviceprogramm. Wählen Sie den Service, der am besten auf Ihr Budget, Ihre geschäftlichen Anforderungen und Ihre strategischen Ziele zugeschnitten ist. Dank unseres flexiblen Angebots können Sie die Serviceleistungen problemlos an neue Unternehmensanforderungen anpassen.
Planview Standard Support
Die hervorragenden Mitarbeiter von Planview Standard Support stehen während erweiterter Geschäftszeiten zur Verfügung und sind per E-Mail, Telefon oder Fax sowie online erreichbar. Darüber hinaus erhalten Sie regelmäßig aktuelle Versionen und Updates.
Datasheets: Planview Customer Care
Planview Platinum Serviceprogramm
Planview Platinum Service Program offers the highest level of customer service available from Planview. You gain all the benefits of Standard Support as well as additional services including Premium Customer Care Support, an assigned Customer Relationship Manager, valuable Remote Services, Inside Access to Planview Products, and an array of exclusive member benefits.
Planview Customer Care programs are designed to ensure continuous improvement in your portfolio management and decision-making processes. You will always have much more than “tech support,” you will have a business partner dedicated to your success.
Datenblatt: Planview Platinum Serviceprogramm
Get started
To learn more Customer Care or to speak with a Planview expert, please contact Planview Customer Care or email Planview Customer Care at: [email protected]