Service client
Un choix de niveaux de service adaptés aux besoins de votre activité
Alongside our excellent products, Planview provides portfolio management support programs to help you fully leverage the value of your Planview investment.
Our highly skilled and tenured representatives are ready to respond and resolve your questions quickly, so you can return to productive work. With more than 20 years of experience in portfolio management, we provide an unmatched commitment to customer success with high customer satisfaction.
Choose the support level that’s right for you
Nous proposons deux niveaux de service client : l'assistance Standard et le programme de services Platine. Choisissez le programme qui correspond le mieux à votre budget, à vos impératifs commerciaux et à vos objectifs stratégiques. Grâce à la flexibilité que nous offrons, vous pouvez facilement faire évoluer votre formule à mesure que votre entreprise se développe.
Assistance Standard Planview
Contactez les représentants de l'assistance Standard Planview via e-mail, Web, téléphone ou fax, et ce, pendant des plages horaires étendues. Outre un service remarquable, vous bénéficierez des toutes dernières versions et mises à jour publiées.
Datasheets: Planview Customer Care
Programme de services Platine Planview
Planview Platinum Service Program offers the highest level of customer service available from Planview. You gain all the benefits of Standard Support as well as additional services including Premium Customer Care Support, an assigned Customer Relationship Manager, valuable Remote Services, Inside Access to Planview Products, and an array of exclusive member benefits.
Planview Customer Care programs are designed to ensure continuous improvement in your portfolio management and decision-making processes. You will always have much more than “tech support,” you will have a business partner dedicated to your success.
Fiche produit : Programme de services Platine Planview
Get started
To learn more Customer Care or to speak with a Planview expert, please contact Planview Customer Care or email Planview Customer Care at: [email protected]