{"id":11358,"date":"2016-04-04T11:58:25","date_gmt":"2016-04-04T16:58:25","guid":{"rendered":"http:\/\/planview1s.wpengine.com\/?page_id=11358"},"modified":"2024-11-27T09:04:47","modified_gmt":"2024-11-27T15:04:47","slug":"legal-terms","status":"publish","type":"page","link":"https:\/\/www.planview.com\/legal\/legal-terms\/","title":{"rendered":"Legal Terms"},"content":{"rendered":"\n<p><\/p>\n\n\n<section class=\"legal-hero \">\n  <div class=\"container\">\n          <h1 class=\"l1-heading\">Legal terms<\/h1>\n      <hr class=\"stubby\">\n              <p>Planview understands that success is built on trust. Trust is built on the consistent delivery of exceeded expectations. Learn how Planview\u2019s family of dedicated professionals deliver this to over 5,000 customers worldwide every day.<\/p>\n      <\/div>\n<\/section>\n\n<section class=\"product-term-condition\">\n  <div class=\"container\">\n    <ul class=\"resources\">\n         <li>\n                  <span class=\"badge badge-security\"><\/span>\n                <h3>Trust and security<\/h3>\n        <div>Visit the Planview trust and security center.<\/div>\n        <a class=\"tertiary\" href=\"\/trust\/\" >\n                      Planview trust and security center\n                  <\/a>\n      <\/li>\n         <li>\n                  <span class=\"badge badge-security\"><\/span>\n                <h3>Privacy policy<\/h3>\n        <div>Legal information regarding Planview\u2019s use of personal information.<\/div>\n        <a class=\"tertiary\" href=\"\/trust\/privacy\/statement\/\" >\n                      Planview privacy statement\n                  <\/a>\n      <\/li>\n         <li>\n                  <span class=\"badge badge-security\"><\/span>\n                <h3>Terms of use<\/h3>\n        <div>Legal information relating to your use of the website.<\/div>\n        <a class=\"tertiary\" href=\"\/legal\/terms-of-use\/\" >\n                      Planview terms of use\n                  <\/a>\n      <\/li>\n         <li>\n                  <span class=\"badge badge-security\"><\/span>\n                <h3>Trademarks<\/h3>\n        <div>Legal information relating to Planview trademarks.<\/div>\n        <a class=\"tertiary\" href=\"\/legal\/trademarks\/\" >\n                      Planview trademarks\n                  <\/a>\n      <\/li>\n         <li>\n                  <span class=\"badge badge-security\"><\/span>\n                <h3>Patents<\/h3>\n        <div>Legal information relating to Planview patents.<\/div>\n        <a class=\"tertiary\" href=\"\/legal\/patents\/\" >\n                      Planview patents\n                  <\/a>\n      <\/li>\n         <li>\n                  <span class=\"badge badge-security\"><\/span>\n                <h3>Copyright infringement<\/h3>\n        <div>Legal information relating to claims of copyright infringement.<\/div>\n        <a class=\"tertiary\" href=\"\/legal\/copyright-infringement\/\" >\n                      Planview copyright infringement\n                  <\/a>\n      <\/li>\n         <li>\n                  <span class=\"badge badge-security\"><\/span>\n                <h3>Subscription Services Agreement (SSA)<\/h3>\n        <div>The Subscription Services Agreement (SSA) governs the obligations and rights of the customer and Planview, Inc. and its\u2019 subsidiaries<\/div>\n        <a class=\"tertiary\" href=\"\/legal\/agreements\/\" >\n                      Planview Subscription Services Agreement (SSA)\n                  <\/a>\n      <\/li>\n         <li>\n                  <span class=\"badge badge-security\"><\/span>\n                <h3>DPA<\/h3>\n        <div>The Data Processing Agreement, (\u201cDPA\u201d) governs the processing of personal data when Planview is considered to be the Data Processor in relation to the Customer as the Data Controller.\r\n<br><br>\r\nThis DPA is incorporated into the services agreement by reference in the Master Subscription Agreement.<\/div>\n        <a class=\"tertiary\" href=\"\/legal\/agreements\/#dpa\" >\n                      Planview data processing agreements\n                  <\/a>\n      <\/li>\n         <li>\n                  <span class=\"badge badge-security\"><\/span>\n                <h3>Description of Support Services<\/h3>\n        <div>Describes the software maintenance and support services provided by Planview to customers who either purchase support services from Planview or are a current Planview software-as-a-service customer.<\/div>\n        <a class=\"tertiary\" href=\"\/legal\/agreements\/#support\" >\n                      Planview description of support services\n                  <\/a>\n      <\/li>\n         <li>\n                  <span class=\"badge badge-security\"><\/span>\n                <h3>Service level agreement<\/h3>\n        <div>The Service Level Agreement establishes the Availability Target for Planview Applications and Planview\u2019s remedy process.<\/div>\n        <a class=\"tertiary\" href=\"\/contracts\/Service-Level-Agreement-05APR2022.pdf\" >\n                      Planview service level agreement\n                  <\/a>\n      <\/li>\n         <li>\n                  <span class=\"badge badge-security\"><\/span>\n                <h3>Software acceptable use policy<\/h3>\n        <div>The Acceptable Use Policy (&#8220;AUP&#8221;) governs your use of the software, hosting services, cloud services and other solutions and\/or service offerings (the \u201cService Offerings\u201d) made available by Planview, Inc. or its suppliers, affiliated companies, and subsidiaries.<\/div>\n        <a class=\"tertiary\" href=\"https:\/\/planview-media.s3.us-west-2.amazonaws.com\/pdf\/Planview+Software+Acceptable+Use+Policy.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\n                      Planview software acceptable use policy\n                  <\/a>\n      <\/li>\n         <li>\n                  <span class=\"badge badge-security\"><\/span>\n                <h3>Accessibility<\/h3>\n        <div>Planview is committed to making this website&#8217;s content accessible and user-friendly to everyone, including those with disabilities. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please contact us.<\/div>\n        <a class=\"tertiary\" href=\"mailto: website-accessibility@planview.com\" >\n                      Contact us\n                  <\/a>\n      <\/li>\n       <\/ul>\n  <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":1979,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-11358","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Legal Terms - Planview<\/title>\n<meta name=\"description\" content=\"Planview legal terms including privacy policy, terms of use, trademarks, patents, and copyright infringement.\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Legal Terms - 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