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CMDB

Configuration Management Databases (CMDBs) are derived from ITIL® (Information Technology Infrastructure Library), which is globally recognized as the most widely-accepted approach to IT Service Management (ITSM). Through automatic discovery of information about Configuration Items (CIs) and updating changes in real time, Configuration Management Databases (CMDBs) ensure consistent operations within incident management, problem management, change management, configuration management, asset management, and service impact management.

Planview integrations to BMC Atrium CMDB and the emerging open standard CMDBf enable you to keep your service portfolio up-to-date with the current infrastructure environment, seamlessly initiate projects to produce the desired changes to the current environment, and truly deliver against the ITIL guidelines for IT Service Management.

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White Papers

		ITIL V3 and the Service Lifecycle: Part I - The Missing Component (354 KB)
		ITIL V3 and the Service Lifecycle: Part II - The Missing Component Delivered (410 KB)
		The Seven Process Areas That Drive Business Results (395 KB)

Datasheets

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Webcasts

		Integrated IT Management with ITIL V3 Part 1: Creating an Integrated Program and Service Management Environment (49:04)
		Integrated IT Management with ITIL V3 Part 2: The Role of ITIL as a Key Component of IT Management (50:09)
		Integrated IT Management with ITIL V3 Part 3: Building a Comprehensive IT Management Strategy (01:02:51)

Videos

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Related Blog Entries

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Product Overview

Planview OpenSuite for CMDBf

Planview OpenSuite for BMC Atrium CMDB