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IT Service Portfolio Management

IT Service Portfolio Management links services with related assets, labor, and applications to reveal the true cost of delivering services to the business. IT Service Portfolio Management allows organizations to identify and eliminate inefficiencies, charge back business units, and gain control of IT spending.

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White Papers


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PMO 2.0 Part 2: Balancing Capacities with Demand (201 KB)

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The Seven Process Areas That Drive Business Results (395 KB)

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Transforming IT Into a Valued Business Partner (199 KB)



Datasheets


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Solution Briefs


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Case Studies


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(196 KB)



Webcasts


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Integrated IT Management with ITIL V3 Part 1: Creating an Integrated Program and Service Management Environment (49:04)

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Integrated IT Management with ITIL V3 Part 2: The Role of ITIL as a Key Component of IT Management (50:09)

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Integrated IT Management with ITIL V3 Part 3: Building a Comprehensive IT Management Strategy (01:02:51)



Videos


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(04:29)



Related Blog Entries

Capacity and Resource Management Product Demo

Product Overview