Planview’s SaaS solutions are built on highly available, performant infrastructure to deliver our world class product line whenever its needed.
Planview’s SaaS solutions utilize scalable, geo-redundant infrastructure to provide fault tolerant, highly available services.
Planning for the unforeseen helps ensure Planview remains prepared to respond quickly and effective should it occur. Planview partners with market leading solution providers to ensure backups are maintained and ready should the need arise. Quarterly exercises are performed to keep the team well versed on the business continuity plan.
Planview customers can check platform status 24/7/365 at status.planview.com and subscribe to be alerted should an incident occur. When the unforeseen does occur, an incident alert with updates is provided to keep customers informed on remediation efforts and resolution.