Customer Experience Can Doom a Company or Power Its Growth
Spigit taps your employees – the people that represent your brand – to understand the voice of the customer.
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View Evolve your business model
Use your crowd to identify gaps and areas for improvement in your customer support and customer retention programs.
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Ideate directly with customers
Uncover opportunities to surprise and delight throughout the customer journey, collaborating on roadmaps, marketing programs, and product improvements.
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Reduce customer churn
Instantly know where support teams are struggling to serve customers, and why. Find new opportunities for retention and upsell.
Create a Better Customer Experience
“With Spigit, we turn employee engagement into ideas that serve our policyholders more effectively.”
6M+ employees at the world’s most influential companies have innovated on Spigit.
Carlson Wagonlit Travel Innovates with Spigit
“CWT is continuously refining our organizational processes with a goal to offer the best customer service as we manage over 60 million transactions annually. Spigit for CI simplifies the discovery of new project ideas and increases employee engagement resolving a major pain point of all continuous improvement processes.”
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