Spigit for Voice of Contact Center
A proven way to engage employees and turn their intelligence into actionable solutions for reducing agent churn, impacting customer experience, and more now…not later.
Watch DemoCompanies Innovating with Spigit
“We recently ran a campaign in a regional office where several thousand associates are based. Without spigit we would not be able to do this at scale.”
Fidelity Investments
“The people on the phone are the eyes and ears of the customer. That’s why we are going with Spigit – to get as much insight from the front line as we can.”
Telus
Best ideas front and center using patented crowd science algorithms
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View Easy to use
No steep learning curve. Spigit is a cloud-based software that’s as easy to use as email. Launch idea challenges in just a few clicks.
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Fast
Quickly identify ideas that solve business challenges with Spigit’s automation, intelligence, and collaborative functionality.
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Engaging
Capture employee ideas on any device whenever, wherever: on a lunch break, in between customer calls, or during a commute.
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Smart
Sophisticated, patented algorithms work behind the scenes to help you decide which ideas make the biggest impact on your most immediate goals.
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