Service Portfolio Management

Capture and manage the total cost of delivering IT services

The math is simple: Reducing service delivery costs by as little as 5% can increase the funding of new initiatives within an organization by as much as 20%.

Planview Enterprise Service Portfolio Management (SPM) delivers unprecedented levels of transparency into services, assets, and applications, enabling you to improve decision making, reduce maintenance costs, and increase the value you bring to the business.

Capture and Manage the True Cost of Delivering Business Services

Planview Enterprise SPM is the only solution that accurately links services with related assets, labor, and applications to reveal the true cost of delivering services to the business. With this information, you can determine the value of services, identify and eliminate inefficiencies, accurately invoice business units, and gain control of IT spending. Reveal hidden value in your IT department by reducing maintenance costs and delivering business services more efficiently.

Optimize Applications

Application Portfolio Optimization can find hidden value by dramatically reducing application maintenance spending in a matter of months. It identifies and eliminates low-value applications to dramatically reduce IT spending, simplify application infrastructure, and support enterprise architecture compliance.

Rationalize Business Services and Applications

SPM is the only solution that defines the total cost of delivering a business service by linking that service with all related labor and assets. This enables you to better understand the total cost and value of a business service, as well as reduce the resources required to effectively deliver that service. Assets can be loaded quickly and accurately to build the asset inventory that supports the business services.

Standardize the Delivery of Business Services

By embracing ITIL standards, SPM allows you to develop consistent processes for delivering business services. Service catalogs, service demand management tools, and automated workflows streamline the request and delivery of business services improving productivity, reducing workload, and eliminating service bottlenecks.

Drive ITIL Compliance with Service Delivery Best Practices

SPM provides repeatable and auditable processes driven by portfolio management best practices. These incorporate the ITIL framework, to provide a disciplined approach to service management.

Planview Enterprise Service Portfolio Management provides the tools to get control of business service spending, helping you to understand the total cost of IT business services, improve IT performance, simplify application infrastructure, and make strategic decisions about the use of technology and resources.