When Portfolio Strategy Requires More Than Service Management

Trusted by the world’s leading enterprises

Planview helps global enterprises move beyond IT service management to achieve true Strategic Portfolio Management. By connecting strategy, funding, and delivery in one connected system, Planview gives leaders the visibility and foresight to prioritize the right work, optimize resources, and deliver outcomes faster. The world’s most adaptive organizations choose Planview to drive transformation and measurable business results.

• Get the best of ITSM and SPM, working seamlessly together

  ServiceNow is built to manage IT services. Planview is built to manage strategic portfolios.

  Both matter, and each plays a different role in how work gets done across the business.

  IT service management keeps services running. Strategic portfolio management helps leaders decide where to invest, what to prioritize, and how to deliver outcomes that support business goals. Because the disciplines serve different purposes, they each need the right solution.

  If you already rely on ServiceNow for ITSM, Planview fits alongside it by providing the portfolio visibility and decision support an IT service tool is not designed to deliver. Planview integrates with ServiceNow so teams can connect operational work with planning, prioritization, funding choices, and delivery.

  Together, the systems can create a connected ecosystem that brings service activity and strategic insight into one view. Many organizations use both to improve visibility and portfolio intelligence within their service-driven environments. Others expand their use of Planview SPM when they need deeper scenario planning, clearer prioritization, and broader enterprise-level insight than an ITSM platform provides.

• Analyst-recognized leadership in strategic portfolio management

  Portfolios shift quickly. Your SPM solution should keep up without slowing down your business.

  Planview is recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Strategic Portfolio Management for the fourth consecutive year. We are positioned highest for Ability to Execute and furthest for Completeness of Vision among more than 20 vendors. Analyst recognition reflects what our customers experience: the confidence to plan, prioritize, and deliver with clarity. Planview helps organizations translate strategy into results with the industry’s most trusted Strategic Portfolio Management platform.

• Modern SPM for fast-changing portfolios

  Portfolios shift quickly. Your SPM solution should keep up without slowing down your business.

  ServiceNow’s SPM capabilities depend on the broader ITSM platform release cycle, which requires coordinated upgrades and long lead times. This can delay access to new portfolio features and make it harder to support mixed delivery methods or complex cross-team dependencies without customization.

  Planview delivers continuous improvements shaped by portfolio and PMO needs. New capabilities arrive as soon as they are ready, and the solution supports advanced hierarchies, cross-functional dependencies, and hybrid ways of working, giving enterprises the clarity and flexibility they need to plan, adjust, and deliver at enterprise scale.

  Planview gives organizations a modern SPM approach that matches the pace of the business and adapts as work evolves.

• Solutions that grow with organizational maturity

  Every organization’s maturity journey looks a little different. Your solution should grow with you, not force you to rebuild every time you advance.

  ServiceNow’s SPM capabilities often require rigid structures and heavy configuration before they start delivering value.

  Planview meets you where you are and helps you move forward. Whether you are building basic visibility or scaling to enterprise-wide optimization, Planview adapts with configurable workflows, proven templates, and governance that keeps teams aligned without slowing them down.

  Your portfolio solution should help you grow, not wait for you to get there.

• A true partnership that drives success

  Technology alone does not transform an organization. People and partnership do.

  Many ServiceNow customers work primarily through third-party implementers to get started. Planview takes a more connected approach. Our experienced Professional Services and Customer Success teams stay directly involved, and we bring in trusted partners when needed to broaden expertise and support. The result is one coordinated team focused on your outcomes.

  From setup through long-term improvement, Planview specialists and strategy experts work side by side with your teams. We stay engaged to refine processes, strengthen planning, and help you keep generating value as your business evolves.

  Organizations across industries rely on Planview to bring strategy, planning, and delivery together in one place.

  Leaders know that ITSM platforms and SPM solutions excel at different things. ServiceNow delivers service management excellence. Planview provides the portfolio insight needed to guide investments and business results. Together, they give organizations the clarity and confidence to move forward with purpose.