Fluor Corporation

This case study of Fluor Corporation is based on a July 2019 survey of ChangePoint customers by TechValidate, a 3rd-party research service.

The Challenge

The business challenges that led the profiled company to evaluate and ultimately select ChangePoint:

  • How they managed projects/work before choosing a ChangePoint Solution:
    • Excel
    • Microsoft Project
    • In-house developed project tracking tool
  • Challenges that led their purchase of ChangePoint:
    • Ensuring better business outcomes
    • The prior solution was not flexible enough for needs
  • Vendors evaluated before selecting their ChangePoint solution:
    • Planview
    • Workfront
    • Clarizen

The Use Case

The key features and functionalities of ChangePoint that the surveyed company uses:

  • ChangePoint solutions they are using:
    • Daptiv
  • Identified their use case for their ChangePoint solution to be IT PMO.
  • Methodologies they use to run projects:
    • Agile
    • Waterfall
  • When asked if they anticipate forcing all projects under one methodology in the next 3-5 years, they said no, they use the best methodology for the type of project.

The Results

The surveyed company achieved the following results with ChangePoint:

  • They strongly agree that ChangePoint’s solution is well worth the investment.
  • Realized value in using ChangePoint’s solutions in 6-12 months.
  • ChangePoint solutions on the following capabilities compared to other solutions evaluated or used:
    • breadth of capabilities: best in class
    • ability to adapt to my organization’s processes: best in class
    • dedicated, knowledgeable, & responsive customer care support: significantly better
    • value returned for the price: significantly better
    • ease of use: best in class
    • onboarding Experience: significantly better
    • reporting and Insights: best in class
    • overall solution performance: best in class
  • Level of improvement on the following:
    • Executive-level reporting and visibility: 76-100%
    • Overall business outcomes: 51-75%

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