A pivotal moment for IT teams within healthcare

The events of 2020 were a catalyst in circumventing dynamics that have traditionally slowed adoption of technology-enabled approaches and innovation. IT teams were faced with unprecedented demands for virtual models of healthcare delivery and patient experience, while maintaining business continuity.

After a year of moving mountains, IT has gained internal credibility and buy-in for driving transformation forward – if they can avoid stalling under the strain of intense competing priorities.

Shifting to a mindset of continuous delivery of value

Shifting to a mindset of continuous delivery of value

For many healthcare IT execs, a massive challenge this year will be getting back on track with established strategic plans, while balancing initiatives introduced in response to the pandemic. CIOs have also seen their business partnerships go full-time to co-own and optimize the customer/patient experience.

In order to stay competitive and keep building on the internal gains of 2020, it’s more urgent than ever to move away from a project mindset, emphasizing cost and time frames, to a product mindset of continuous delivery of value to employees and patients. Learn how leading healthcare IT teams are shifting their thinking in order to:

  • Understand if investments are delivering the desired ROI, and course correcting where needed
  • Measure the right outcomes, such as speed to market and patient/employee experience, rather than proxy metrics that fail to highlight value
  • Communicate and align on the impacts of tech debt accumulated during the pandemic
  • Close the feedback loop with customers and end users, continually optimizing overall usability and functionality of applications
  • Gain actionable visibility to address bottlenecks and improve feature velocity
  • eBook

    Business Leader’s Guide to Measuring What Matters in Software Delivery

    Get the eBook
  • Case Study

    How actionable visibility helped improve feature velocity

    Read the case study
  • Blog

    Seamless incident management at a Fortune 500 healthcare organization

    Read the blog

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